LOCATION
MISSION
The Support Technician is responsible for providing basic direct and indirect patient care under medical team and providing an exceptional patient experience.
OUTCOMES
- Supports the nursing staff with a sense of urgency by maintaining a clean, sterile, and efficient workspace in all areas of the Ambulatory Surgery Center (ASC).
- Communicate with respect, kindness, and politeness to a diverse group of people to provide an exceptional patient experience.
- Willing to learn and adopt new responsibilities, including direct patient care, based on shifting demands of the medical team.
COMPETENCIES
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
- Situational Adaptability: Adapting demeanor and approach in real time to match the shifting demands of different situations.
Cultural Competencies:
Advanced Values:
- People
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Heart
- Patient Focus: Building strong patient relationships and delivering patient centric solutions
- Service
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Excellence
- Cultivates Innovation: Creating new and better ways for the organization to be successful
Behaviors:
- Being Resilient:
- Rebounding from setback and adversity when facing difficult situations
- Self-Development:
- Actively seeking new ways to grow and be challenged using both formal and informal development challenges
- Optimizes Work Processes:
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
QUALIFICATIONS
Basic Qualifications:
Education:
- High School Diploma or GED
Previous, Job Relevant Work Experience:
- 6 months of direct patient care experience
Credentials/Licensures:
- Current BLS Certification
